You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

iMac OS

I erased my hard drive and tried to re-install the High Sierra OS ... it says "The recovery server could not be contacted." Now what do I do?

Posted on Sep 16, 2020 10:26 AM

Top-ranking reply

Level 10

84,055 points

Posted on Sep 16, 2020 11:50 AM

Depending on your computer's age one of the following needs to be done.

Pre July 2011, find the original installer discs.
Post July 2011, see first if you get anything with a command-R boot. If you get the same error message, you need to connect the machine to a network. The icon in the upper right may let you connect to your WiFi. Otherwise you need an ethernet cord from your computer to the modem to do the download.

View in context

Similar questions