Incoming Call claiming fraudulent activity

Has anyone received a call stating their apple id has been used and not to use any financial apps etc and to press 1 to speak to an apple support person? Is this valid?

iPhone X, iOS 13

Posted on Sep 10, 2020 01:51 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2020 01:53 PM

Those calls are common/prevalent, and are attempts to steal your Apple ID/financial details. Apple will never "cold call" a customer with that, or any other information. You can safely ignore the calls/block the number.

2 replies

Sep 10, 2020 01:52 PM in response to lilbuddha1143

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Incoming Call claiming fraudulent activity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.