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RESTORE IPAD AND LOCKED

Hi there, i just bought the ipad (used). I'd settup the ipad with my id. But after its restored, its request for previous id. What should i do? pls help.. ;(

iPad Air 2 Wi-Fi

Posted on Sep 9, 2020 7:05 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2020 7:22 PM

You need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     

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RESTORE IPAD AND LOCKED

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