Pretty much everybody that has a telephone gets those scam calls now.
Some of the more misfortunate folks get several of those scam calls a day.
These calls are little different than email spam and scams, and text message scams, and the scams that arise immediately after actually losing an iPhone or iPad, and other such schemes. The first several contact telephone numbers and email addresses listed on the ‘net in response to common support-related web searches are often scams, too.
Calling telephone numbers can be spoofed/faked/forged, same as sending email addresses, too. (Some scammers just spoof numbers from the same telephone exchange. Other scammers will spoof a calling number to get the call recipient folks outraged at the real user of the telephone number they spoofed, too.
Apple doesn’t make these calls, unless you’ve just requested a callback as part of contacting Apple. if Apple detects issues, they’ll lock you out on the Apple servers, and force you to re-authenticate, or to contact Apple to re-authenticate. With the spoofed calling numbers, you’ll sometimes get a call pretending to be a call from Apple, too.
What to do?
See the phishing article linked above.
Enable two-factor authentication on your Apple ID too, as that makes it more difficult to wrest control of your Apple ID.
And use unique passwords, as password re-use gets most everybody in trouble sooner or later, just as soon as a re-used password gets exposed as part of a server or service breach; what’s sometimes called “credentials stuffing”, where folks will take the data from a server breach, and try those credentials everywhere else on the ‘net.