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alligator333 Author

Level 1

8 points

Transferring information on set up of new phone

I just got an iphone 11 and followed the directions to transfer my iphone 8 information into the new phone. The new phone is showing a software update as part of the set up. Do I need to update my new phone to ios 3.7 in order for my old phone to transfer? It has been transferring for 3 hours now. My iphone 11 is showing the software update screen and my iphone 11 is on a screen that says "finish on new iphone" while the wheel keeps going around and around and around.

Posted on Sep 1, 2020 6:46 PM

Top-ranking reply

LWalsh78

Level 3

537 points

Posted on Sep 1, 2020 6:47 PM

Hi there,

You only need 12.4 to use quick transfer.

See this guide for clarification: https://support.apple.com/en-gb/HT210216

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Transferring information on set up of new phone

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