Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

my iphone got stuck during strat up , cant reboot as my top button is broken

my iphone got stuck during start up ....cant reboot as my power button is broken

iPhone SE, iOS 13

Posted on Aug 29, 2020 2:09 AM

Top-ranking reply

Level 10

150,090 points

Posted on Aug 29, 2020 2:30 AM

My recommendation is to get your Power button repaired. This is because your iPhone is frozen during startup.

You can try the following however I am not sure whether you will be successful

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

View in context

Similar questions