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Cancelling a purchase

I want to cancel a purchase £59.99 that have been made by mistake with my daughter she accidentally clicked the free trial of PicsArt app. I really don’t need and can’t afford it can you please help me with the cancellation.

iPhone 11, iOS 13

Posted on Aug 25, 2020 12:33 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 1:20 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 1:20 AM in response to maliha176

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

Cancelling a purchase

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