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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My account says it is disabled and I can not update or download anything
iPhone XR, iOS 13
If your account is disabled in iTunes you will need to contact apple to be able to unlock it.
More info in this article:
Use the link in the article to contact apple or:
Contact Apple for support and service - Apple Support
Good luck!
You will need to use one of the support links below. The primary option (telephone support) under the Apple recommended support link below has not been consistently available recently. It is available now. (1:28 pm) So if it is not working properly when you need it, then use one of the other support links I posted below to contact Apple support.
See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.
You can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856
My account has been disabled I can’t update or download anything
