Apple Watch not unlocking Mac Book Pro

Hello manish_techment,

Thanks for reaching out to us. We're happy to help with this issue you'er having with unlocking your MacBook Pro with your Apple Watch. You mentioned performing a system reset. Was this a reset of the MacBook or the companion iPhone? In either case, are both devices currently signed in to the same Apple ID? Follow the steps here to confirm:

Sign in with your Apple ID

We'd also like to have you restart the Apple Watch following the instructions here:

How to restart your Apple Watch

Let us know the outcome, and we can go from there if needed.

Have a great day!

Hi manish_techment,

Thanks for checking that for us. Let's look into this further to find a fix for your issue. We now want to make sure all the software on your devices is up-to-date. For the macOS version, click the Apple() in the upper left corner and click "About This Mac”to locate this info. For the iPhone, go to Settings > General > About, and for the Apple Watch go to Settings > My Watch > General > About. Let us know what you find, as we may need to perform some software updates to get things working as expected.

Cheers!

Verify your Apple Watch is signed into the same WiFi network as your Macbook Pro.

Apple Watch -> Settings -> Wi-FI -> Choose Network (if and only if your primary network has not been selected).

Mac -> System Preferences -> Network -> Choose Wi-Fi interface in left column -> Advanced -> Wi-Fi tab

Make sure your home network is at the top of the "Preferred Networks" list. If it is not, then drag it to the top of the list.

Back at

Mac -> System Preferences -> Network -> Choose Wi-Fi interface in left column

make sure Status: Connected says "Wi-Fi is connected to "same Wi-Fi as your Apple Watch"

Check that your Mac's Bluetooth Preferences, sees your iPhone

Mac -> System Preferences -> Bluetooth -> Devices -> Your iPhone should be in the list

You may need to open your iPhone -> Settings -> Bluetooth.

YOU DO NOT need to pair the Mac and the iPhone, you just want that they can see each other.

Do the reverse, and on your iPhone make sure it can see your Mac via Bluetooth

iPhone -> Settings -> Bluetooth.

Your Mac should appear at the bottom of the list in "Other Devices"

Again you DO NOT want to pair, you just want to make sure they can see each other. You may need to have the Mac's Bluetooth Preferences open for the iPhone to see the Mac.

Greetings Manish,

Thanks for the follow-up info. If you are still having this issue after the recommended troubleshooting steps, the next course of action will be to contact Apple Support for further assistance. They can be reached here: Get Support

Take care and be safe.