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Erase all content and settings

I have seem to forgotten my screen time passcode so I decided to erase my phone to start fresh but i have to put my screen time passcode in. I decided to then click forgot passcode and put my apple id and password in but it says my apple id password is incorrect although i had just previously used it to purchase an app on the app store.

iPhone X, iOS 14

Posted on Aug 10, 2020 11:09 PM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 8:49 AM

See the Apple Support article(s) below.


Screen Time passcode reset


If necessary, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      



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Erase all content and settings

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