Ipod frozen with lines on the screen. It will not turn off. What to do?

The screen was frozen we got it to restart now the screen is flashing.

Posted on Aug 10, 2020 5:56 PM

Similar questions

7th generation iPod frozen My iPod screen has black and white vertical lines only. I have tried and tried for do a soft and hard reset...but it will not shut off. Any suggestions?
397 1
iPod Touch 7th gen is frozen My Ipod Touch is frozen. It is stuck on the apple start up screen. any ideas? I am not sure what to do next. [Re-Titled by Moderator]
418 1
iPod touch 7th generation frozen on white screen with apple logo. Can't get it to restart correctly! Help! My daughter's iPod was working fine until it died this morning and she plugged it in. It has been frozen on the white screen with the black apple since noon today! I've tried to restart it and it just does it again. Any idea what could be wrong or how to fix it?
612 2

1 reply

QuickPost

Level 10

103,431 points

Aug 11, 2020 9:47 AM in response to LinzJerry

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipod frozen with lines on the screen. It will not turn off. What to do?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up