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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
App Mojo.
I wanted to try a PRO version. The description stated that 3 days was free, but money was taken from my bank card - 39.99 $. The message did not indicate that it is impossible to choose 3 days for free, the problem is in the description. Therefore, I demand a refund. It’s not my problem, it’s problem of Mojo.
iPhone XS, iOS 13
You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support
You are not speaking to Apple, this is a user to user community.
We are unable to help with refunds, account issues or purchases
Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support
Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support - Contact - Official Apple Support
3 days free woud have been for the regular subscription, no the Pro subscription. You misread the promotion.
Cancel the subscription, and then contact iTunes Support for a refund: iTunes Support - Apple.com
Not for regular subscription, exactly for PRO. I have cancelled yet.
what are the next steps? how can I take my money back?
You need to contact iTunes Support for the refund. Again use this link: iTunes Support - Apple.com
refund a payment
