Disabled account
I can’t figure out why my iTunes and Apple Store account has been disabled. I put in my renewed credit card number and just doesn’t respond. Any suggestions?
Checkers1957 Said:
"Disabled account: I can’t figure out why my iTunes and Apple Store account has been disabled. I put in my renewed credit card number and just doesn’t respond. Any suggestions?"
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Why Accounts Become Disabled:
When your iTunes and Apple Store Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:Â
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions
Where to Go From Here:
Re-Enable it by Counting Apple Support:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contacting Apple Support:
- Contact Us - Choose Locations
- Ask to speak with the Apple Store Staff
- U.S.A. (800)MY-APPLE
- Proceed from there as necessary
Calls are Taking a Few:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)
