The apple TV is not connecting to itunes

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Level 1

8 points

The apple TV is not connecting to itunes

I have bought the subscription to apple Tv but it is not connecting to iTunes on the Apple TV device. The apple TV device is not signing into iTunes so it says I am not an Apple TV+ subscriber.

Apple TV (2nd gen)

Posted on Aug 2, 2020 11:14 AM

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Answer 1

Eric Root

Level 10

685,221 points

Aug 2, 2020 11:53 AM in response to neydoll

Something to try.

Apple TV - Restart.

Apple TV - Reset.

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Answer 2

Eric Root

Level 10

685,221 points

Aug 2, 2020 11:31 AM in response to neydoll

What happens when you try to sign into iTunes? Error message(s)?

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Answer 3

neydoll Author

Level 1

8 points

Aug 2, 2020 11:35 AM in response to Eric Root

Yes and then it goes back to enter name and password

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The apple TV is not connecting to itunes

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