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Rogertay09 Author

Level 1

4 points

Mini iPad 2

Try to restore my iPad mini 2 from iTunes,

showing this An unknown error occurred 9 why? Many times change cable also cannot. Pls advice or any solution?

Posted on Aug 2, 2020 4:39 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on Aug 2, 2020 4:46 AM

Follow all the steps provided in this support article:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Mini iPad 2

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