You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone

When I want to buy a new iPhone, how can I check that is it new? Is it possible to know without opining the box?

Posted on Jul 30, 2020 6:39 AM

Reply
3 replies

Jul 30, 2020 7:01 AM in response to Bobo360

Why wouldn't it be new? Why do you doubt its new? Are you not buying devices from trusted sources such as Apple Stores or Authorized resellers?


If you suspect it may not be new, without opening the box, there's no way to know what's inside exactly.


You can verify the model number on the box, but if you are having doubts about the device, then there's no reason to believe the model number on the box will match what's inside. If the model number on the box starts with an M, then at least the box was for a new device. Whatever is inside may be something else entirely. So if your having trust issues, the box is not the best thing to trust.


In other words unless you trust the place you bought the device from, the only way to know what you got is to open the box.

New iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.