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Don't know my mom's apple id to unlock her phone

I'm trying to trade in my mom's phone and it's locked. I don't know how to unlock it without knowing her iCloud information

Posted on Jul 22, 2020 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2020 11:34 AM

Have you asked your mom for her ID and password?


See if she can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

4 replies
Question marked as Top-ranking reply

Jul 22, 2020 11:34 AM in response to urDONEson79

Have you asked your mom for her ID and password?


See if she can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

Don't know my mom's apple id to unlock her phone

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