My 5 GB is about 500 MB but I cannot backup. It says storage full.

I have used 500 MB in iCloud storage of 5GB but I cannot backup. I get a message to buy more storage. May I get het help.

iPhone 7, iOS 13

Posted on Jul 21, 2020 6:13 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 21, 2020 6:14 AM

Back up using iTunes and a computer.

2 replies
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My 5 GB is about 500 MB but I cannot backup. It says storage full.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.