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User profile for user: Christ64albert
Christ64albert Author
User level: Level 1
8 points

Turn on location services to allow “camera” to determine your location

So my iPhone was stuck on this and when I clicked on cancel it did not work when I clicked on settings still did not work I don’t know what was going on even when I turned off my phone it didn’t go away nor did it go away when I tried to make a call so I turned off my phone with the power and volume down button to shut it off and it went away btw I have an iPhone 11 so I was kinda worried if I got hacked or something cause that’s what one of my friends said but he said it could be a possibility

Posted on Jul 19, 2020 9:53 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Posted on Jul 19, 2020 9:56 PM

Your friend is wrong. Based on what you have stated and your screenshot, your iPhone is not hacked. You definitely ran into the "iPhone Frozen" mode however it appears that you are out of it and all is well again. If this issue occurs again then -

1) Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Jul 19, 2020 9:56 PM in response to Christ64albert

Your friend is wrong. Based on what you have stated and your screenshot, your iPhone is not hacked. You definitely ran into the "iPhone Frozen" mode however it appears that you are out of it and all is well again. If this issue occurs again then -

1) Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


Axel F.

Reply

Turn on location services to allow “camera” to determine your location

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