Activity App

the activity app on my watch won’t work. It states I need to set it up using my phone but when I try on my phone it says I need to set it up on my watch

Apple Watch Series 4, watchOS 6

Posted on Jul 9, 2020 07:00 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2020 07:11 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Or see the rely to:

Connecting Activity app on iPhone and iwa… - Apple Community


1 reply
Question marked as Top-ranking reply

Jul 9, 2020 07:11 PM in response to NatalieWoodgate

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Or see the rely to:

Connecting Activity app on iPhone and iwa… - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activity App

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