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Account has been disabled in the App store and iTunes - no help from Apple to resolve? How do we fix it?

The links provided by Apple get you this response "We’re sorry, there are no solutions available at the moment. Please try again later." I've tried for several days. Has anyone been able to resolve this problem and if so how? Apple has no support and you can't get through to them.


Posted on Jun 30, 2020 10:11 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 10:14 AM

Use the support links I have provide at the bottom of my post if the recomended one is not working.


See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

1 reply
Question marked as Top-ranking reply

Jun 30, 2020 10:14 AM in response to BulletJules

Use the support links I have provide at the bottom of my post if the recomended one is not working.


See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

You can also Get a call from Apple support to help solve your problem https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

And you can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

Account has been disabled in the App store and iTunes - no help from Apple to resolve? How do we fix it?

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