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in app purchase error

In playing a game, just after logging on, The pop ups to buy come so fast which was clicked on by mistake. I can generally cancel those with the next screen that pops up. This time there was no cancel screen to cancel and the $10.xx purchase went through anyway.

I would like to know that my support ticket will be processed and will get a refund for this overpriced package.

Does anyone have a link for me to chat with support?

thanks

iPhone 6s Plus

Posted on Jun 27, 2020 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2020 1:55 PM

World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jun 27, 2020 1:55 PM in response to LadyRam09

World-wide Apple Support -

https://support.apple.com/en-us/HT204169


Support by phone, email or chat -

https://getsupport.apple.com/


Apple Support by Twitter -

https://twitter.com/AppleSupport


iTunes Support -

https://support.apple.com/en-euro/itunes-contact


ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

in app purchase error

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