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Ipod touch

My iPod touch loses charge when turned off but keeps charge when left switched on, should this happen?

iPod Touch (5th Gen)

Posted on Jun 26, 2020 4:19 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jun 26, 2020 11:39 AM

Hello,

Try resetting iPod touch’s settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPod touch prior to resetting its settings.

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Ipod touch

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