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I've deleted and reinstalled almost all of the apps and the "Other" only seems to be growing bigger, not smaller. Also I deleted all my messages and it went from 12Mb to 14Mb. I don't know what's wrong with my iphone 8, any solutions? Thank you.
“Other” is all storage not otherwise included in the colored categories. It may, for example, include miscellaneous files no longer in use, caches, previously streamed videos and music, etc. And occasionally a corrupted file that can't be deleted. The easiest way of clearing Other is to Restart your device.
Restart instructions: https://support.apple.com/en-us/HT201559
About storage on your device and in iCloud: https://support.apple.com/en-us/HT206504
If a restart didn't help, the next step would be a restore. That's much more likely to delete a corrupted file, if that's what's causing this? Not that 17 GB is unusually large, though...
Restore instructions: https://support.apple.com/en-us/HT204184
It only takes one image attachment for messages to grow by 2 MB. I don't think that's significant.
How to free up storage on iOS devices:
I tried to back up both on PC and iCloud, and the message popped out that my PC does not have enough space to do back ups, which is not true, because I still have over 900GB free space. What could be causing this?
Do you have PC or Mac? It's important because on Mac Time Machine snapshots are not counted in free space calculation, but they are counted when system scans space for the backup (not really smart, I know...).
If PC, you mean you have 900GB free on C:\ drive? As iTunes will back up only to C:\. If not and you need to change backup location, you'll need to tinker with symlinks or get smth like iMazing that has an option to change backup location.
Also, what's the full disk size on your phone?
I have a PC, and it finally worked after I deleted some apps and freed up some space on my phone, (not sure why it related). My phone is 64GB.
Anyway after I factory reset and restore backup, Other went down to less than 4GB.
Thank you all for the help!
I had the same problem and after a lot of frustration, found this thread and tried the factory reset > restore as described above and IT WORKED!
I wish there was an easier way, but at least there is a way.
Sync with iTunes to clear logs. If won't help: encrypted iTunes backup > factory reset > restore the backup, as files from "Other" are not included in the backup.
Thanks for your reply.
I've restarted it several times, it still didn't clear Other.
And I am curious why the size of message got bigger when I deleted them all.
No troubles, glad to hear it worked!
"Other" taking up 17GB of space and keeps growing
