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Level 1

4 points

my phone is not backing up to the icloud

I am trying to transfer my info from and IPHone 5s to an Iphone 6s plus. I am unable to back up the 5s to icloud. the progress bar does not move.

Posted on Jun 18, 2020 8:30 AM

Top-ranking reply

Level 10

208,512 points

Posted on Jun 18, 2020 8:36 AM

How much free storage do you have on your iCloud?

Are you connected to a reliable and fast wifi network?

Regards

Giulio

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