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afaansam007 Author

Level 1

4 points

Update issue

I am not able to upgrade my software to 13.5.1?? It does not allow me to update... I get the notification... if I access the settings... the install option is grade out...

iPhone 7 Plus, iOS 13

Posted on Jun 17, 2020 2:35 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Jun 17, 2020 2:50 PM

Requirements to start and install an Update on an iPhone-

The phone must be charged to over 50%
Low Power Mode must be OFF
You cannot be connected through VPN
You must have a Wi-Fi connection (not cellular)
You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.

Axel F.

View in context

Update issue

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