You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a my phone at bestbuy and even if I told them that I want an unlocked phone, they gave me a phone with an american T-mobile service.
I’m from Europe and due to Corona, I had to come home. And now I can’t use my phone with no other service, but american T-mobile.
I have the receipt to my phone, what could show that they sold me the phone as an unlocked phone.
So my question is, how can I unlock my phone?
iPhone 11, iOS 13
On your receipt, there is a UPC number below the phone.
Enter that into the search box on Bestbuy's website and that will tell you which phone you should have received.
Only a carrier can unlock a phone - in your case, you would have to contact T-Mobile. There are also third-party unlocking services you could search for online.
american tmobile still have to say for for it
Service
