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It says “your phone has been disabled from iTunes and the apple store”...what do I do?!

How can I fix this ?!?

iPhone 11, iOS 13

Posted on Jun 3, 2020 11:54 PM

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Question marked as Top-ranking reply

Posted on Jun 4, 2020 12:03 AM

What exactly does the message say? Spell it out here word for word.

  1. If it says "account" read this. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
2 replies

Jun 4, 2020 2:37 AM in response to mahina240

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

It says “your phone has been disabled from iTunes and the apple store”...what do I do?!

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