Flashing folder with ?

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Level 1

8 points

Flashing folder with ?

I am trying to erase my wife’s old MacBook Pro after I bought her a new one, I followed directions I found and now I get a flashing folder with a question mark. What do I do now?

MacBook Pro 13″, macOS 10.15

Posted on Jun 1, 2020 4:26 PM

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Answer 1

etresoft

Level 9

55,704 points

Jun 1, 2020 4:30 PM in response to DT-Mitch

What directions were those? It sounds like you erased the disk well enough.

You can reinstall the operating system with Internet Recovery: https://support.apple.com/HT204904

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Answer 2

DT-Mitch Author

Level 1

8 points

Jun 1, 2020 4:35 PM in response to etresoft

How do I get the flashing folder to stop so I can get to the internet recovery

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Answer 3

etresoft

Level 9

55,704 points

Jun 1, 2020 6:43 PM in response to DT-Mitch

You will have to restart by holding down the power key. Then hold down Command (⌘)-R to start in recovery mode.

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Flashing folder with ?

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