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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! I’ve reset my password to my account twice now and I never had trouble getting into my account, but now I can’t download any apps because my account has been disabled for about a month now. I believe it is due to some sort of credit card mishap I had about a month ago but I believe I fixed that. I’m not sure what else to do now because I can’t even add a new credit card to my account.
iPhone XR, iOS 13
If there are issues with your payment method you likely need to speak to Apple Support directly to sort this out.
Apple services by area/region -
https://support.apple.com/en-us/HT204411
Apple ID Support -
https://support.apple.com/apple-id
World-wide Apple Support -
https://support.apple.com/en-us/HT204169
Support by phone, email or chat -
Apple Support by Twitter -
https://twitter.com/AppleSupport
iTunes Support form -
https://support.apple.com/en-euro/itunes-contact
ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5; HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2
If there are issues with your payment method you likely need to speak to Apple Support directly to sort this out.
Apple services by area/region -
https://support.apple.com/en-us/HT204411
Apple ID Support -
https://support.apple.com/apple-id
World-wide Apple Support -
https://support.apple.com/en-us/HT204169
Support by phone, email or chat -
Apple Support by Twitter -
https://twitter.com/AppleSupport
iTunes Support form -
https://support.apple.com/en-euro/itunes-contact
ASC - Late 2012 Mac mini, macOS 10.15.5; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5; iPhone 8+, iOS 13.5; TV 4th Gen, tvOS 13.4.5; HomePods, audioOS 13.4.5 and Airport Express w/ Airplay 2
Apple ID is disabled
