You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone shuts off and would not turn back on

how to turn on your iphone


iPhone XR, iOS 13

Posted on May 29, 2020 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2020 5:30 AM

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

⬇︎

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


1 reply
Question marked as Top-ranking reply

May 29, 2020 5:30 AM in response to Raski78

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

⬇︎

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


my phone shuts off and would not turn back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.