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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m wondering why my account is disabled. I’ve been told it may be because I need to pay subscriptions. So I went in to pay them and it won’t allow me. It still comes up saying account disabled. I need this rectified because I can’t download anything or pay any of my subscriptions.
iPhone XS, iOS 13
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
"Contact Apple Support for help.
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."
I tried that, and it always comes up saying
We’re sorry, there are no solutions available at the moment. Please try again later.
wats the point in Apple having a support section if this this happening.
Have you tried the link at the end of the Support Article?
“Contact Apple Support
Need more help? Save time by starting your support request online and we'll connect you to an expert.
Try using an appropriate telephone number from: Contact Apple for support and service - Apple Support
I’m unable to contact Apple support as it keeps coming up saying it’s unavailable. What am I supposed to do ?
Disabled account
