New iPhone SE, iOS 13.5: rear camera not working

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New iPhone SE, iOS 13.5: rear camera not working

New iPhone SE: Rear facing camera doesn't work. It shows a black screen and the camera app crashes when trying to take a photo. front facing works perfectly fine. Running ios 13.5

iPhone SE

Posted on May 26, 2020 1:47 AM

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Answer 1

i_rina

Community Specialist

May 27, 2020 6:12 AM in response to Adrijoda

Hi Adrijoda,

Thank you for using the Apple Support Communities. I know it's important to make sure your camera works as expected, and it sounds like you're having an issue with the rear-facing camera on your iPhone SE. I'll be glad to assist.

Does the same thing happen if you test another app that uses your camera?

It might also help to Restart your iPhone to see if that helps.

If you find the issue affects only the rear-facing camera even after restarting, I recommend using this to Contact Apple Support.

Take care.

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Answer 2

Adrijoda Author

Level 1

8 points

May 27, 2020 12:45 PM in response to i_rina

Hello!

All other apps also display the rear camera as a black screen. I've tried restarting as well as restoring, but none seem to fix it. It was working before, so I have no idea what could've caused it to stop.

I appreciate the help! I'll contact Apple Support.

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New iPhone SE, iOS 13.5: rear camera not working

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