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User profile for user: Lucybooth90
Lucybooth90 Author
User level: Level 1
5 points

Payment declined

My payment keeps getting declined when I try and buy an app. Can you help ?

iPhone 6s, iOS 13

Posted on May 24, 2020 2:11 AM

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,064 points

Posted on May 24, 2020 2:20 AM

Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,064 points

May 24, 2020 2:20 AM in response to Lucybooth90

Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have valid payment plan / debit / credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Reply

Payment declined

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