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haruxsaru Author

Level 1

4 points

Can’t recover mac

I left my MacBook Air on overnight by accident. It was plugged in and running the Sims 4. The next morning I went to restart it and it wouldn’t boot. There was a flashing folder with a question mark. I troubleshooted until I got it to do the internet recovery. Went through that whole process and tried to do time machine. Nothing. Tried to Reinstall OS X Mavericks. No disk to install it. Went to disk recovery and it won’t let me do anything. Attached are pics that may be relevant.

MacBook Air 11", macOS 10.14

Posted on May 23, 2020 3:24 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on May 23, 2020 3:44 PM

Hello,

This is the symptom of a failing hard disk however MacBook Air does not have a hard disk which indicates that there is a hardware problem with your MacBook’s internal storage chips.

You will need to call Apple for diagnosis.

Contact AppleCare

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Can’t recover mac

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