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Hey im using Apple iPhone 11. I try to add an esim to my device but it says your device not support esim. My service provide has esim facility. When I check for add cellular plan tab in settings it’s not there. Please explain me whts wrong with my device
iPhone 11, iOS 13
Where did you buy it?
It might be a dual physical SIMs device.
See the difference:--> Using Dual SIM with an eSIM - Apple Support
or:--> Using Dual SIM with two nano-SIM cards - Apple Support
Regards
Giulio
Where did you buy it?
It might be a dual physical SIMs device.
See the difference:--> Using Dual SIM with an eSIM - Apple Support
or:--> Using Dual SIM with two nano-SIM cards - Apple Support
Regards
Giulio
No it’s not dual physical sim. It doesn’t have a tab in mobile data settings that say add cellular plan. U don’t know way is that.
when I try to scan my QR cord it say “ esim installation unsupported on your device”
Check if your carrier is listed in this article:--> Find wireless carriers that offer eSIM service – Apple Support
In any case, it depends on the carrier's QR compatibility.
Regards
Giulio
Ask your carrier for help.
Apple iPhone 11 not working esim
