iPhone disabled and stuck at restore process

Hi,

I have a work phone that has been disabled by a chid at her shop and I have tried to restore it through plugging it into my laptop and restoring it through Finder...when I pressed restore, it said it updated but when the phone came back on again, it was back at the iphone disabled screen. Now when I plug it in it is stuck on the finder saying 'Software Loading' (see attached image).

Posted on May 12, 2020 07:28 PM

Reply
Question marked as Top-ranking reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone disabled and stuck at restore process

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.