Being disabled
what do you do when your account has been disabled in App Store and iTunes?
Question marked as
Top-ranking reply
Laurie.allred Said:
"Being disabled: what do you do when your account has been disabled in App Store and iTunes?"
-------
Managing this Occurrence:
Visit this Link: If your Apple ID is locked or disabled - Apple Support.
To Re-Enable the Account:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. Ask to speak with the iTunes Store Staff, as they’ll know why this occurred and will run you right through the fix.
Contacting Apple:
- Contact Us - Choose Locations
- USA: 1(800)MY-APPLE
- Proceed from there as necessary
Note: Phone Calls are Currently a Wait:
- Due to the Coronavirus Pandemic, phone calls are taking a log longer then usual. So, take this up with Apple, despite how long it may take to get on the phone. With many out of work, and many home from school, phone calls will likely take a while to go through — so, just stay on the line. Ask the Apple Rep — they’ll see this and will run you through the fix.