Catalina install hangs after clicking Install

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FastEddie76 Author

Level 1

7 points

Catalina install hangs after clicking Install

Mid 2014 iMac running Mavericks and upgrading to Catalina. Hangs after clicking on “Install”.

Posted on May 9, 2020 11:18 AM

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Answer 1

FastEddie76 Author

Level 1

7 points

May 10, 2020 6:01 PM in response to CarlAVII

Thanks for the information. However Apple Support advised that Mavericks to Catalina was a bridge too far. Instead I had to upgrade first to El Capitan and then to Catalina. This worked - upgrade problem solved!

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Answer 2

CarlAVII

Community Specialist

May 10, 2020 1:30 PM in response to FastEddie76

Hello and welcome to Apple Support Communities, FastEddie76!

I understand you're having trouble installing macOS Catalina on your iMac. I'd be happy to provide information to help you address this.

Try installing while on another user account: How to test an issue in another user account on your Mac

Let us know the results.

Have a great day!

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Catalina install hangs after clicking Install

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