You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MY Apple Watch AND PHONE ARE NOT CAPTURING DETAILS OF WORK OUT

MY WATCH IS ONLY CALCULATING CALORIES BURN AND NOT DETAILS OF APPLE OF MAP AND KILOMETERS COVERED



Posted on May 3, 2020 7:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2020 1:37 AM

Check these settings first;

To see the map, you must turn on route tracking. On your iPhone, go to Settings > Privacy > Location Services,turn location services on then tap Apple Watch Workout, then tap While Using the App.


Then tap on maps then tap While using the app.

Then tap on System Services and turn on motion calibration and distance.


Another place to check is on the watch in settings/privacy/Location Services and make sure this is turned on and scroll down to apple watch workout and select while using the app.

1 reply
Question marked as Top-ranking reply

May 4, 2020 1:37 AM in response to BHANUJALAN

Check these settings first;

To see the map, you must turn on route tracking. On your iPhone, go to Settings > Privacy > Location Services,turn location services on then tap Apple Watch Workout, then tap While Using the App.


Then tap on maps then tap While using the app.

Then tap on System Services and turn on motion calibration and distance.


Another place to check is on the watch in settings/privacy/Location Services and make sure this is turned on and scroll down to apple watch workout and select while using the app.

MY Apple Watch AND PHONE ARE NOT CAPTURING DETAILS OF WORK OUT

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.