I purchased my iPhone 11 Pro 6 months back and today when I check my serial number in checkcoverage.apple.com. It’s showing me this serial number is for a product that has been replaced ..
phone is still under warranty I never claimed any warranty. When I check my dealer from where I purchased my phone they say we’re not responsible for this please check apple support
can anyone please suggest me how to deal with this issue
iPhone 11 Pro, iOS 13
Then take it back to them and ask what's going on.
Sounds like you bought a gray market phone from an unauthorized retailer.
That indicates the phone was replaced by Apple as defective or damaged or was reported lost or stolen during shipping or from stock.
If you believe the information shown for your product is incorrect, you can submit your proof of purchase online
I tried to call to this number 8008449724 but no response
I'd suggest contacting Apple at 800-My-Apple and asking if they can give you more information.
[Link Edited by Moderator]
i purchased this from a very well known store its an authorized store in KSA Jarir store
Serial number showing replaced
