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User profile for user: hena16
hena16 Author
User level: Level 1
8 points

Data lost

I updated my phone and accidentally all my data got erased. I don't know how but when the phone started, there was nothing in it. The data had not been backed up. Is there a way to get that back?

iPhone X, iOS 13

Posted on Apr 27, 2020 11:22 AM

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,606 points

Posted on Apr 27, 2020 11:29 AM

If you do not have a backup of your iPhone, there is no way to restore data. If you updated the phone via computer and iTunes, it generally will create a backup before it updates. Also, understand that whenever you update a device, your iPhone, iPad, computer, whatever, you should always create a backup of important data to ensure you have a way to restore should you experience a problem.

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,606 points

Apr 27, 2020 11:29 AM in response to hena16

If you do not have a backup of your iPhone, there is no way to restore data. If you updated the phone via computer and iTunes, it generally will create a backup before it updates. Also, understand that whenever you update a device, your iPhone, iPad, computer, whatever, you should always create a backup of important data to ensure you have a way to restore should you experience a problem.

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Data lost

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