activate a iTunes gift card

Hello,

I have tried activating a iTunes gift card and i keep getting the message that the card isn't properly activated. Can you please assist with this issue that I am having, thank you.

Posted on Apr 24, 2020 11:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2020 11:27 PM

italianadoll Said:

"activate a iTunes gift card" [...]I have tried activating a iTunes gift card and i keep getting the message that the card isn't properly activated. Can you please assist with this issue that I am having[...]"

-------


Three Thoughts:


  • If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.


  • If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.


Or...


  • If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.

1 reply
Question marked as Top-ranking reply

Apr 24, 2020 11:27 PM in response to italianadoll

italianadoll Said:

"activate a iTunes gift card" [...]I have tried activating a iTunes gift card and i keep getting the message that the card isn't properly activated. Can you please assist with this issue that I am having[...]"

-------


Three Thoughts:


  • If Purchased at a Retailer:

Take this back to the seller, an request a swapout. This time, add it to your account right-then-and-there at the cash register after the transaction goes through.


  • If Purchased Online:

If you purchased this online and at a Web site, contact them, seeing what your options are when it comes to gift card scams.


Or...


  • If Purchased In-Person:

If this was a face-to-face purchase, there may be nothing that can be done about this, but a refund from the seller.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activate a iTunes gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.