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Cannot pay for game upgrades. My finger print works but then I am told to go to settings

Then go to Apple ID, verify payment. I go there, my credit card is there as it has been for years. There is no verify button and no way to continue.

Posted on Apr 24, 2020 5:07 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2020 5:30 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


If necessary, contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide    

1 reply
Question marked as Top-ranking reply

Apr 24, 2020 5:30 PM in response to Crbrhome212

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.


Apple ID payment information - change.  


If necessary, contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide    

Cannot pay for game upgrades. My finger print works but then I am told to go to settings

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