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Ipad

I sign on to FaceTime, add contacts but cannot get video button to light up to use. Only audio. When I’m on FaceTime only black background with persons initials in circle appear. No video. Help.

iPad mini, iOS 12

Posted on Apr 23, 2020 8:35 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2020 7:48 PM

You can only do one to one FaceTime.

In group FaceTime, you can participate as FaceTime audio.


To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

7 replies
Question marked as Top-ranking reply

Apr 23, 2020 7:48 PM in response to Kshall

You can only do one to one FaceTime.

In group FaceTime, you can participate as FaceTime audio.


To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

Ipad

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