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Level 1

4 points

New phone set up

My iphone5 has stopped working, charging and no longer switches on. I have a new phone being delivered this week. I would please like some help with getting all my old phone contents transferring to my new phone if possible?? Thank you.

iPhone 5s, iOS 12

Posted on Apr 21, 2020 2:31 AM

Top-ranking reply

kb1951

Level 10

125,177 points

Posted on Apr 21, 2020 2:35 AM

Start here: https://support.apple.com/en-us/HT201269

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1 reply

Top-ranking reply

kb1951

Level 10

125,177 points

Apr 21, 2020 2:35 AM in response to Cillian72

Start here: https://support.apple.com/en-us/HT201269

New phone set up

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