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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Dear Apple/Community,
I got into this very strange issue.
I had a 4 digit passcode (which I remember) set for my iPad. I had kept it away for sometime.
Now when I go back to it (powered up) it's asking me 6 digit passcode which I have no idea about what that could be.
What could have gone wrong?
What is the possible solution to get into my iPad?
iPad mini, iOS 9
You’re still likely to a have four digit passcode for ScreenTime restrictions (this was previously known as the Restriction passcode in earlier versions of iOS) - this being entirely separate from your device passcode used to access the device.
If you have forgotten your device passcode, or your device is disabled, you’ll need to follow this procedure:
https://support.apple.com/en-gb/HT204306
Provided that you an iCloud or iTunes backup, your data and settings can be reloaded onto your device - so nothing should be lost.
You’re still likely to a have four digit passcode for ScreenTime restrictions (this was previously known as the Restriction passcode in earlier versions of iOS) - this being entirely separate from your device passcode used to access the device.
If you have forgotten your device passcode, or your device is disabled, you’ll need to follow this procedure:
https://support.apple.com/en-gb/HT204306
Provided that you an iCloud or iTunes backup, your data and settings can be reloaded onto your device - so nothing should be lost.
Thanks for the reply.
Actually there was no passcode set for Screentime.
The lockscreen passcode has always been 4 digit, including my iPhone/iPad.
Only now when iPad was powered on it is asking for a 6 digit passcode.
I have never experienced this before and I have using iOS devices since 3GS.
I make no warrantees as to the reliability of this information - but short of following the official procedures to recover from a lost passcode, you have nothing to loose...
https://appletoolbox.com/iphone-passcode-required-ios-update-fix/
6 digit PassCode issue
