Apple TV+ Content Missing?

When I go into the TV app on my Apple TV, the Apple TV+ content is not there. I confirmed the subscription is active. All my other content is showing in the app - just not the Apple TV+.

Apple TV 4K, tvOS 12

Posted on Apr 16, 2020 8:09 AM

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Posted on Apr 16, 2020 2:09 PM


What version of the Apple TV software is it running? Its possible its not updated to the most current one that has the Apple TV+ option.


If the TV App is the blue icon with a screen on it, then its not updated enough. It needs to be the black rectangle with the AppleTV logo.


This:


needs to be this:


How to update your Apple TV - Apple Support



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Apr 16, 2020 2:09 PM in response to Madpax22


What version of the Apple TV software is it running? Its possible its not updated to the most current one that has the Apple TV+ option.


If the TV App is the blue icon with a screen on it, then its not updated enough. It needs to be the black rectangle with the AppleTV logo.


This:


needs to be this:


How to update your Apple TV - Apple Support



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Apr 16, 2020 1:53 PM in response to vazandrew

No, I am setting up a new customer with a new Apple TV. There is no Apple TV Plus icon - just "TV". I am able to download the Apple TV Plus app on my iPad and can see the "channels" that you describe. The iPad seems to function fine. It is just on the Apple TV that I do not see Plus content.

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Apr 16, 2020 2:00 PM in response to vazandrew

Yes, that is where I am going is the TV app within the Apple TV. But within that app there is no Apple TV Plus content. I have even tried using the Siri function to search for an Apple TV Plus show. For example I tried searching for "The Morning Show" and it does not return any result.

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Apple TV+ Content Missing?

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