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Stephbashh Author

Level 1

4 points

MacBook Air

im trying to factory reset my Mac and it it’s showing a picture of a globe with an exclamation mark on it. I’m trying to do what I looked up but nothing it working.

MacBook Pro 13", macOS 10.15

Posted on Apr 15, 2020 3:00 PM

Top-ranking reply

John Galt

Level 10

146,516 points

Posted on Apr 15, 2020 4:44 PM

Please read If your Mac doesn't start up all the way - Apple Support:

A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the Internet, but couldn't. Learn what to do if your Mac can't start up from macOS Recovery.

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MacBook Air

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