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Apple TV 4 Photos - Slideshow Timing Limitations

No problem with AppleTV-3s.  Only the AppleTV-4s have this issue. The

AppleTV-4s will not play photo slide shows with slide view times greater than 3

seconds. For slide view times greater than 3 seconds, the ATV-4 will show a few

slides and then reverts to the Slideshow set up screen.


How can this be fixed?

Apple TV 4K, tvOS 11

Posted on Apr 15, 2020 9:59 AM

Reply
3 replies

Apr 16, 2020 9:55 AM in response to leross

Hey there leross,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues using the slideshow feature on your Apple TV. I’ll be happy to help.


If you haven’t already, make sure your Apple TV is up to date:


How to update your Apple TV


Then restart your Apple TV:


How to restart your Apple TV


Create another slideshow after that and see if it will work as expected:


Create a slideshow on Apple TV


Regards.

Apr 18, 2020 7:38 AM in response to leross

Hi leross,


Thanks for going through those steps. If restarting and updating did not help, sign out of iCloud on your Apple TV and restart. Sign back in and test again. This link can help with these steps:


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


If you’re still having issues, you’ll want to reach back out to Apple Support at the following link to look further into this with you:


Get Support


Take care.

Apr 17, 2020 12:59 PM in response to MoonJ.

The AppleTV-4 is up-to-date. Model A1842 (64 GB); TvOS 13.4(71L256)


I restarted the APPLE TV-4 and the issue remains. It still will not play photo slide shows with slide view times greater than 3

seconds. For slide view times greater than 3 seconds, the ATV-4 will show a few

slides and then reverts to the Slideshow set up screen. On my ATV-3s, there is no issue with longer view times.



Apple TV 4 Photos - Slideshow Timing Limitations

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